• 1 min read
Incident response: automate runbooks (and reduce chaos)
PDF runbooks don’t save production. Executable runbooks—triggered at the right time—reduce MTTR and cognitive load.
OperationsSRERunbooksAutomation
During an incident, the problem is not “knowing what to do”. It’s doing it fast, safely, and with traceability.
1) A runbook is not a document
A useful runbook is:
- triggerable (manual or automated)
- idempotent
- observable (logs + outcomes)
- versioned
2) ChatOps: helpful, but not enough
Chat is an interface. The real value is orchestrating actions (diagnosis, mitigation, rollback).
3) Standardize incident routines
Examples:
- stop a rollout
- enable a mitigation feature flag
- execute a diagnostic routine
- open a ticket with context
Conclusion
Argy turns those runbooks into reusable modules, with guardrails and audit.
To industrialize run, request a demo.